Hire a Dedicated Virtual Receptionist for Your UK Business
A dedicated virtual receptionist who answers in your business name, manages your calls, messages and diary, and works full-time on UK hours — for your business only. Unlike a shared answering service that handles dozens of companies, your receptionist learns your business, your callers and your tone. From £950/month, all-inclusive, live in around 4 weeks.
More than message-taking
A shared answering service reads from a script and passes you a message. A dedicated virtual receptionist becomes your front desk — handling calls and enquiries, booking appointments into your diary, answering routine questions, and only escalating what genuinely needs you.
What your receptionist can take on
- Answering calls in your business name
- Message taking and call routing
- Appointment booking and diary management
- First-line customer enquiries
- Live chat and email response
- CRM and enquiry logging
- Follow-up calls and reminders
- Overflow and out-of-hours cover
From £950/month, all-inclusive
Full-time, dedicated, on UK hours — salary, workstation, HR and account management included. Compare with £2,600+ a month for a UK in-house receptionist.
Frequently Asked Questions
How much does a virtual receptionist cost in the UK?
A dedicated virtual receptionist with Aspire starts from £950/month all-inclusive — full-time, on UK hours. A UK in-house receptionist typically costs £2,600+ a month once you add employer NI, pension and overheads, so you save up to around 65%.
Is this a shared answering service?
No. A shared answering service handles calls for dozens of businesses from a script. Your Aspire receptionist works full-time for you alone, answers in your business name, learns your callers and processes, and works inside your phone system and CRM.
Can a virtual receptionist answer calls in my business name?
Yes. Your receptionist answers every call in your business name, following your greeting and your process, so callers experience a seamless front desk — not an obvious third party.
Will they work UK hours?
Yes — full-time UK business hours so they cover your working day. Standard is 9–6 with a one-hour lunch, and if you need different or extended cover that can be arranged.
What systems do they work in?
Your own. Your receptionist logs into your phone system, CRM, calendar and helpdesk and works inside your tools, exactly like an in-house hire — nothing runs through a separate Aspire platform.
How quickly can a virtual receptionist start?
Most clients are live within 3–4 weeks: we learn your brief, screen candidates, you take the final interview if you'd like, and we onboard them into your systems.
What if they're not the right fit?
Every placement carries a 90-day guarantee. If you're unhappy in the first 90 days we'll replace them within two weeks at no extra cost.
Remote receptionist support on UK hours
A remote receptionist or virtual receptionist in the UK — a dedicated person answering in your business name, on your phone system, full-time. Not a shared answering service splitting attention across dozens of companies.